Message Sent. Meaning Not Guaranteed.
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Communication isn’t just about what you say. It’s about what the other person understands. Every conversation is a process. We encode a message, choose how to deliver it, and rely on someone else to interpret its meaning. Sounds simple,…
The Courage to Say Something
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The Courage to Say Something In my roles as a wellness coach and as Deputy Executive Director of the International Law Enforcement Educators and Trainers Association (ILEETA), I spend a great deal of time thinking about performance, culture, and human…